bybit's Privacy Policy

1 What Types of Information We Collect

When creating an account and using services on bybit, the following types of information may be collected:

• Identity Information: Full name, date of birth, national ID or passport number (for age verification).
• Contact Information: Email address and mobile number.
• Financial Information: Transaction details related to bKash, Nagad, Rocket, Upay, or bank accounts — solely for deposit and withdrawal processing.
• Device & Technical Information: IP address, browser type, operating system, and session data.
• Usage Information: Game history, bet amounts, login times, and activities performed.
• Cookie & Tracking Data: Session cookies are used to improve website navigation.

2 Purpose of Data Collection

Collected information is used only for the legitimate purposes listed below:

• To create, verify, and secure account login.
• To process financial transactions (deposits and withdrawals) accurately.
• To verify identity and age as required by applicable law (21+ confirmation).
• To ensure responsible gaming and monitor unusual activity.
• To provide user support and resolve complaints.
• To maintain the security and technical standards of the platform.
• To correctly provide applicable bonuses and promotional benefits.

3 Legal Basis & Compliance

bybit processes personal information only on the following legal bases:

• Contractual Necessity: Processing information that is essential for providing the service.
• Legal Obligation: Complying with regulations related to fraud prevention and identity verification.
• Legitimate Interests: Ensuring platform security and improving service quality.
• Explicit Consent: For marketing communications, based on your direct permission.

4 Sharing Information with Third Parties

bybit never sells or commercially transfers your personal information. However, in certain circumstances, limited information may be shared with trusted partners:

• Payment Processors: Only the necessary financial information is shared with bKash, Nagad, Rocket, Upay, and associated banks to complete transactions.
• Technology Service Providers: For hosting, security, and analytics services — under strict confidentiality agreements.
• Law Enforcement Agencies: When a valid legal order is received and only as required to meet legal obligations.
• Fraud Prevention Services: With monitoring agencies in the interest of protecting platform security.

When sharing information with third parties, we ensure they fully comply with our privacy standards.

5 Data Storage & Protection

bybit has adopted internationally recognized technical measures to protect your information:

• SSL/TLS Encryption: High-grade encryption technology is used for all data transmission.
• Secure Servers: Information is stored in secure data centers where unauthorized access is strictly prohibited.
• Access Controls: Only authorized personnel have access to the minimum necessary amount of data.
• Regular Security Audits: Regular audits are conducted to maintain the platform's security standards.
• Two-Factor Authentication: Two-factor authentication is available as an additional security layer for your account.

After an account is closed, information may be retained for a specified period to meet applicable legal requirements. Once that period has passed, the information is permanently deleted.

6 Your Rights Over Your Information

As a bybit user, you have the following rights over your own information:

• Right of Access: You have the right to know what information we have collected about you.
• Right of Rectification: If there are any errors in your information, you can request a correction.
• Right of Erasure: In certain circumstances, you can request that your information be deleted.
• Right to Restrict Processing: You can request that your information be used in a limited way for specific purposes.
• Right to Data Portability: You can receive your information in a structured format.
• Right to Object: You can object to the processing of your information for specific reasons.

To exercise these rights, contact us at [email protected]. We will process your request as quickly as possible.

7 Cookie Policy

bybit uses cookies and similar technologies to improve the user experience. The main uses of cookies are:

• Essential Cookies: To maintain login sessions and ensure the basic functionality of the platform.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To analyze user navigation patterns in order to improve service quality.

You can manage cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.

8 Protection of Minors

bybit is for users aged 21 and over only. We do not intentionally collect information from any minor. The age verification process is completed at the time of registration. If we become aware that a minor's information has been collected, that information will be deleted immediately and the associated account will be closed. If you believe a minor has registered on our platform, please contact us immediately.

9 Marketing Communications

With your explicit consent, bybit may occasionally reach out about relevant offers, bonuses, and updates. You can opt out of such communications at any time:

• By clicking the "Unsubscribe" link at the bottom of an email.
• By sending a request directly to [email protected].
• By informing our support team via live chat.

Even after opting out of marketing communications, you will always receive important account-related messages (such as transaction confirmations and security alerts).

10 International Data Transfers

bybit is primarily focused on the Bangladesh market. Occasionally, for technical service needs, data may be processed on servers located in other countries. In such cases, we ensure that:

• The receiving party complies with appropriate data protection standards.
• Data is kept secure through strict contractual obligations.
• The amount of data transferred is minimal and purpose-limited.

11 Response to Security Breaches

Should a data security breach occur for any reason, bybit will take the following steps:

• The internal security team will begin an investigation immediately upon discovering the incident.
• Affected users will be notified as quickly as possible.
• Immediate technical measures will be taken to mitigate the damage.
• Relevant authorities will be notified if necessary.

12 Changes to the Privacy Policy

bybit may update this privacy policy from time to time. For any significant changes:

• The "Last Updated" date at the top of the page will be changed.
• For significant changes, registered users will be notified directly by email.
• Continued use of the platform after a change will be considered acceptance of the new policy.

If you have any questions about changes to the policy, please contact our support team.