Help Center
bybit FAQ — Complete Answers to Common Questions
Find detailed answers to the most asked questions from Bangladeshi players about deposits, using bonuses, device issues, and casino games.
What's on this page
Whether you are new to bybit or a returning player, certain questions come up for everyone. This FAQ page is organized into four sections: device and technical issues, deposit methods, bonus terms, and casino and table games. Every answer is written in clear, concise English so you can find the right information quickly and enjoy uninterrupted play. If you can't find the answer to your question, our support team is always ready to help.
Device & Technology
Device & Technical Issues
No need to worry if your connection drops mid-game. Refresh your browser or reopen the page — most games will resume from exactly where you left off. Before that, check your internet connection and try switching to a stable Wi-Fi instead of mobile data. If the problem keeps happening, update your browser and try again.
On Android, open bybit.wiki in Chrome, tap the three-dot menu at the top, and select "Add to Home Screen". On iPhone, open the site in Safari, tap the share button at the bottom, and choose "Add to Home Screen". This creates an app-like icon so you can go straight to the site without opening a browser each time.
Start by clearing your browser's cache and cookies. In Chrome, go to Settings → Privacy → Clear browsing data and delete cached images and files. Then reload the site. Old cached data often slows pages down. If the problem persists, try incognito mode or switch to a different browser.
Yes, the bybit platform is fully mobile-friendly. Slots, live casino, and sports betting — every section runs smoothly on a mobile browser. Using the latest version of Chrome or Safari gives you the best experience. No separate app download is needed; everything is available right in the browser.
bybit works on Android and iOS smartphones and tablets, as well as Windows and macOS desktops. Any modern browser with an up-to-date version of Chrome, Firefox, Edge, or Safari is all you need. Older operating systems may occasionally have limited functionality, so keeping your device updated is recommended.
Deposits
How to Deposit
bybit currently supports five payment methods: bKash, Nagad, Rocket, Upay and bank transfer (including major banks such as Dutch-Bangla Bank, Islami Bank, and BRAC Bank). The minimum deposit for each method is ৳200. These mobile banking options are especially popular for fast and secure transactions.
Log in to your account, go to the deposit section, and select Nagad. Enter the amount (minimum ৳200). Send money to the Nagad number shown on screen using your Nagad app or *167#. Make sure to enter the reference number correctly. Your balance is usually credited within a few minutes.
Mobile banking deposits are usually confirmed within a few minutes. However, network or banking delays can sometimes cause it to take a bit longer. If more than 30 minutes have passed, contact us via live chat or at [email protected] with your transaction ID or screenshot. The support team will resolve the issue quickly.
The minimum deposit at bybit is ৳200 across all payment methods. This applies to bKash, Nagad, Rocket, Upay, and bank transfer. Starting with a small amount gives you the chance to get familiar with the platform. There is no set maximum deposit limit.
bybit does not charge any additional fees on deposits. However, bKash may apply its own "Send Money" fee according to bKash's terms. Check bKash's official fee schedule for the exact amount. Always review the total shown before completing a payment.
Bonuses & Offers
Bonus Terms
Yes, every bonus offer has a specific expiry period. If the wagering requirement is not met within that period, the bonus and any winnings earned from it will be cancelled. Read the expiry-related terms carefully when activating a bonus. The countdown generally starts from the date the bonus becomes active.
No. The welcome bonus — 100% up to ৳20,000 on the first deposit — is available only once per account. Attempting to claim it through multiple accounts is a violation of bybit's terms and can result in account suspension. VIP cashback and other offers are available separately for regular players.
In some cases an active bonus can be cancelled, but doing so will also cancel any winnings earned from that bonus. Contact us via live chat or at [email protected] for accurate information and assistance with cancelling a bonus. The support team will walk you through the correct steps.
A wagering requirement means you need to place a certain amount in bets before you can withdraw winnings earned from a bonus. At bybit, this is 15 times the bonus amount only. Example: if you receive a ৳1,000 bonus, you need to wager ৳1,000 × 15 = ৳15,000. This requirement does not apply to your deposited funds — only to the bonus.
The bybit welcome bonus is 100%, but the maximum cap is ৳20,000. So if you deposit ৳42,000, the bonus will be ৳20,000 (not the full ৳42,000, as it exceeds the cap). Your total balance will therefore be ৳62,000. The wagering requirement on the bonus will be: ৳20,000 × 15 = ৳300,000.
Casino & Table Games
Casino & Table Games
Yes, bybit's live casino is fully mobile-compatible. On any Android or iOS smartphone, you can play with a live dealer in real time using Chrome or Safari. A stable internet connection is needed for a good experience. Use Wi-Fi or a strong mobile data connection to keep the high-definition video stream smooth.
Teen Patti is a South Asian card game where you try to build the best hand using three cards. It is similar to Indian poker. Andar Bahar is even simpler — a joker card is placed and you bet on whether the next matching card will fall on the "Andar" (inside) or "Bahar" (outside) side. Both are fast-paced and suitable for beginners.
In roulette, a spinning wheel has numbered slots from 1 to 36 and a ball is released onto the wheel. Players can bet on a specific number, the color of the number (red or black), odd or even, and various other options. The slot where the ball lands is the result. Payouts differ depending on the type of bet placed.
Baccarat is actually very straightforward. You simply place one of three bets: "Player" wins, "Banker" wins, or "Tie". The dealer deals two cards to each side and the side whose total is closest to 9 wins. Betting on "Banker" is a relatively easy starting point for beginners. You can practice in demo mode first.
In a live dealer game, a real human dealer hosts the game from a studio via live video stream. You can watch cards being dealt, the roulette wheel being spun, or dice being thrown in real time. In a regular online game, software generates the results, but in a live game everything happens right in front of you — giving you the feel of a real casino.
Didn't find the answer to your question?
Our support team is ready to help in both Bengali and English, seven days a week, 24 hours a day. Reach us through any of the options below.
Live Chat
Use the live chat button on the site for instant support — available 24/7.
Email Support
For detailed questions, write to us at: [email protected]